One of the common reasons to get a server of your own is the fact that you shall have full control over the software environment and you may install anything you wish. This will permit you to run programs which require certain software to be present on the machine, which is not possible with a shared hosting server in which you can install software just within the account, but not on a root level. In case you are not very experienced with this sort of matters, however, you might experience issues because managing a server of your own is different from managing a regular shared hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, thus our admins can handle different tasks which should be performed or can resolve a variety of problems that you might experience.

Installation and Troubleshooting in VPS Servers

The upgrade is available with all VPS server plans which we offer and you can add it either during the signup or at any time later on via your billing Control Panel. It features sixty minutes of custom work on your hosting server, so our admins could aid you with software installation or setup. They can also troubleshoot any piece of software which you have already installed in the event that it doesn't work, so you will not have to waste time to discover what is wrong since they can aid you in a very quick and professional manner. As this is a one-time upgrade, you could get it just if you need it and if a certain task takes less time, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is effective in case you cannot do something on your own or if you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our dedicated service and provided you add it, our experienced admins will be able to assist you with anything on your machine. This includes installing any third-party software that you may want to use on the web server and troubleshooting any script which performs inadequately or doesn't run at all. Our upgrade includes one hour of work and if a particular task isn't very time-consuming, we will add the remaining time to your account. You'll be able to check out how many minutes are left within your billing CP and use them whenever you need support again. The Installation & Troubleshooting upgrade could be ordered at any time, so in the event that you require something to be set up in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need help later on, you can add it from the hosting server billing area. 30 minutes of custom work are included in our Managed Services pack too, but just in case you require more work to be performed on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps will be installed and set up in the very best feasible way.