You'll find a lot of shared web hosting companies on the market today, still many of them are resellers who have restricted resources, especially when it comes to support. One of the ways to distinguish them is the option to get in touch with the company over the phone. The type of support that you'll have through this particular method of communication may vary depending on the service provider - some provide professional telephone support, while others offer common and customer support only since some matters are more time-consuming and it would be a lot less difficult to be resolved via a ticket, particularly if the issue has to be escalated. However, it is good to find that you could always get in touch with your website hosting supplier since there're numerous small-scale problems which can be managed without difficulty and timely through a telephone call, not mentioning that you are able to get additional info for the services even before you become a customer.

Phone Support in Shared Web Hosting

In case you decide to buy one of our shared web hosting, you can connect with our support team over the telephone for 14 hrs per day. We can help you choose the ideal plan for your sites since we think that it's better to discuss this kind of matters with a live person. If you already have an account, we are able to help you with all your sales/billing questions and general issues, even with some tech troubles which don't involve a long time or escalation to a system administrator because it is more convenient to open a support ticket for time-consuming issues in order to have the entire communication in one place. We have telephone numbers in the United States, the United Kingdom and Australia, so you'll be able to call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Servers

We provide live telephone support 14 hrs a day as part of the support services for each and every semi-dedicated server plan that we provide. Considering that some issues are more complex and time-consuming, you'll need to open a ticket if you experience such an issue, but for all of the billing, general or small-scale technical issues you can always call us and we will help you without delay to save you the time you'll need to spend on creating a ticket. Even if you don't have an account yet, you can find out if you can host your sites on our high-tech cloud platform or you're able to get any other general info on our semi-dedicated services. We have local phone numbers in the United States of America, Great Britain and Australia as well as a global number, so that you can call the one which is closer to your location.