Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving top quality support prompt is our main priority, so that we support each shared web hosting plan with a one hour ticket resolution warranty. The moment you present a ticket or drop an e–mail, our customer technical support staff will try all they possible can to offer the most appropriate answer to your situation and to provide you with information in due time.

  • Top quality support service
  • A Top–quality Support Service

  • You could write to us 24x7x365 with any question you may have connected with our offerings. We’ve got techs available on a regular basis to offer you assistance anytime required. You could use the ticket system or post an e–mail whenever you want, alternatively you can grab the telephone or make use of the live chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel supplies a complete knowledge base that is built–into all areas. In each area, you will find a Help button that will load for you a group of step–by–step online classes on how to use a certain feature or execute a selected action. Furthermore, we have crafted training clips so you can get a better idea of the Control Panel’s interface.