1 hour ticket response
Timely assistance is our leading responsibility and this is why we have a team of knowledgeable techs who are ready to provide a fast response to any question that you could have. Simply submit your tech support ticket from your Site Control Panel and we will reply back to you within one hour in the worst case scenario. In fact, we work hard and aim for a twenty–minute tech support ticket response time.
A Premium Client Care Service
We’ve got a team of web hosting support techs who are prepared to reply to all your queries whenever you are in need of assistance. The majority of our customer service team members have lots of years of experience in the shared web hosting business, which implies that you can constantly count on fast and elaborate answers to your inquiries.
A User–Friendly Help Center Section
Integrated into the Site Control Panel is an intuitive Help Center section, which features a variety of information sources. You can browse through a regularly updated knowledgebase offering web hosting account management articles and site management articles, check our educational video tutorials or examine our F.A.Q. archive.