Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Response Warranty

  • Our technical assistance staff is working 24/7 to respond to all of your current support questions. Every ticket you send to us is going to be solved within up to 60 minutes. If your issue calls for the aid of an admin, we’ll forward the ticket to the person on shift and will inform you that the situation is being taken care of.

  • Top quality support service
  • Top–class Client Assistance Service

  • We are on–line for you 24 hours a day to deliver advices and tech support as well as to aid you with any problem that you might have whilst taking care of your virtual server. We can easily support you with all installed in advance applications, plus your Operating System, server management panel (in accordance with the VPS type) and the Site Control Panel created 100% by our developers.

  • Intuitive help center
  • An Intuitive Help Section

  • In the Site Control Panel that comes without charge along with your virtual server, you will discover an information–rich Help zone, that features everything you need to know about running your websites and applications. We have incorporated a wide array of how–to content articles and video guides that display the basic web site supervision tasks in an easy to read fashion.