Q: What does the website migration service entail? Will my website be safe?
A: If your present web hosting provider can no longer meet the necessities of your site, or if you go through constant downtime, or if you have to wait for hours for the technical support team to reply back to you, it may be a good idea to swap your provider, i.e. to migrate all the files for your sites along with your databases from your current provider to your new provider. At Cyper Hosting, we are aware that this can often be hard and time–consuming. Because of this, we will accomplish all that for you at no cost!Our knowledgeable technical staff members will move your website content from your current provider to us. Our technicians have lots of experience migrating websites and can handle anything – from a traditional WordPress weblog or Joomla™ CMS–based website, to a very complex, custom–built app.
Q: How long will it take for my web site to be transferred to your platform?
A: We strive to accomplish all website migrations as fast as possible. However, we don’t have a fixed time frame for web site migrations. There are certain things that you need to consider – the sheer size of your website and the workload of our web site migration staff, etc. We constantly try to accomplish each migration in less than 48 hours. With smaller websites, our staff typically manages to finish within 24 hours.
Q: Do you need anything from me before you begin moving my web site?
A: We will require the login information for your current hosting provider’s Control Panel along with the site’s name (domain name).
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: Will there be any outage for my website?
A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your former hosting provider. As soon as the transfer is finished, we’ll ensure that everything is working correctly and that the integrity of your data is not jeopardized before notifying you that the migration is completed. After that, we will tell you how to move the domain to your web hosting account with us and how to update the DNS records.
Q: Will my old web hosting provider have to do anything?
A: No. Apart from your login details for the Control Panel, we won’t need anything. We’ll never contact your web hosting provider. They will not know anything about the transfer either.
Q: Which hosting providers can you migrate website content from?
A: Yes. We support all conventional Linux–driven web hosting platforms. We don’t support Windows–powered web hosting platforms, since we do not offer Windows hosting solutions ourselves.In addition, we don’t support proprietary website building and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.